20 Years of combined food service technology experience.
My food journey began when I was about 17. When I got my drivers license, took a job as a delivery guy for the neighborhood pizza place up the block from my dads dry cleaners. This was just a part-time gig for some extra cash that I could use when hanging out with my friends but what really intrigued me was learning how to make pizza and actually working with food. I eventually became "the pizza guy", which over the course of the next couple of years led to more responsibilities which eventually led to asking dad for a small loan so that I can become a partner in the business. So, there I was at age 22 and co-owner of the neighborhood pizza place in Staten Island, NY. I ran the place with a buddy of mine until I was about 25 then we sold to an older gentleman who had been in the industry for more than 20 years. Shortly after the sale, I took a job working for an insurance company in their "compliance department" and on weekends took server shifts at a popular restaurant on the Island. The funny thing was, I was making as much money and sometimes more in the 2 days I waited tables than I did in a whole week at my 9 to 5 job. I enjoyed working both jobs but the restaurant was were my heart was. Over the next few years, I worked my way up the ladder at the insurance company where I eventually became a "systems liaison" to our software developers. Basically, I would beta test software and try to break it before it was rolled out to the rest of the company. I was a bit of a tech nerd at a boring desk job then but this rather large Insurance company paid for me to go to school where I eventually became certified in computer A+, networking and even received a few Microsoft certifications, all while I continued to work weekends taking tables and having fun at my night job.
In 2007 I started looking for a profession where I could combine the 2 things I loved most, food & technology, which steered me to the POS industry. My first job was as an installer/programmer for a small POS based out of Fort Lee, NJ. I loved this job. I would meet with restaurant owners/managers who purchased one of our solutions, design the menu, provide training, installation and then live support and I didn't have to stay to do any closing side-work. I eventually took a job working for Micros Retail Systems. At that time, they were the largest restaurant technology company in the country. In my 9 years, I worked my way up to senior account manager, the position I eventually resigned from on September 11th, 2017. I believe what gives me an edge in this industry is that I've started from the ground up on both sides of the business. I have installed or sold POS solutions to every type of food service business from fast food burger joints to the finest, fine dining restaurants in NYC and surrounding areas. I've been to all of the major food shows from the Javits to Vegas. I've established long running relationships with credit card processing companies, independent sales organizations (ISO's) to online ordering companies and finance/leasing companies. I've never burned a bridge and still keep in touch with many of the people I've worked with back when I first started as an installer. To say I know a few things about this business would be a pretty fair statement. My new mission is to help busy restaurant owners connect with the right technology companies. There are a heck of a lot out there, not all good, I know what to look for and how to identify the risk and the reward. The best part is and unlike most consultants, I get paid by the company that provides the technology, NOT the business owner. Therefore, it's a win/win. If i can't find the right company, I don't get paid - bottom line!
Give me a call or shoot me an email for more info.